Ian Hall

Gusto - Staff Software Engineer

Tech lead on the Embedded Pay and Large Employer API teams, leading complex, multi-quarter initiatives across multiple teams of engineers to improve Gusto as a platform and scale up the market to support larger customer sizes
Championed team AI usage for software development, writing custom skills to improve team effectiveness and velocity
Supported the sales process in signing new partnerships for the Gusto Embedded team, engaging and collaborating with key partner stakeholders to clarify platform capabilities and build POCs
Overhauled observability for public API requests to enable the team to better investigate issues and track goals like performance improvements
Mentored and trained all levels of engineers joining the team, junior to staff

Developed and launched multiple successful products and features for our web application and iOS application
Migrated our internal chat service to zendesk chat, greatly improving performance, reliability, and scalability
Assisted in development of our Shopify web store
Integrated Segment Analytics to our web application, iOS app, and Shopify store, improving our ability to track key metrics for internal stakeholders

Owned development of large application features through all phases of the software development lifecycle
Refactored large pieces of application from in-house JavaScript framework to React
Engineered Recommendations service utilizing ElasticSearch and Machine Learning to greatly improve API performance and conversion
Mentored junior engineers, helping them reach learning and career goals and become strong contributors to the team
Interviewed and evaluated new engineers for open roles

Built out new web application features through full-stack development and database changes
Transitioned large pieces of application from static templates and jQuery to reusable React components
Wrote complex SQL queries to update database structure and manipulate data
Assist junior developers in learning and using our development environment and developing new features
Develop comprehensive unit and integration tests to validate and ensure application functionality